Knowledgebase : Support Related Issues

This may be due to your phone number not being registered with us. To register your correct phone number please write to us at partnersupport@chfmart.com or reach out to your POC.

You can resolve most of the issues by yourself through the Partner App/Owner App. If there is something you need help with, you can raise a ticket with Partner Support. Make sure you give your basic information such as vendor ID, store name, City while raising a ticket. Partner support will send you an email with the TAT (Turnaround time) associated, depending on your store's tier, once we have received all the necessary information from you. This will help us resolve your queries much faster.

Login to chfmart.com and select 'BECOME A SELLER', from right top navigation section, and fill out the form with the details of your new/other store. Once you send the information to us, our team will contact you to verify it. To help speed up the process, please provide a contact number or email address. Once we’ve verified the listing, you will appear on ChfMart!

There might be a technical issue, please talk to your POC to resolve it.

Please reach out to Partner support via email at partnersupport@chfmart.com or by phone at .

Our Partner app has been made user-friendly and any issues you face may be solved directly on the app, by yourself.

If you are unable to solve an issue by yourself, you can reach out to Partner support via email at partnersupport@chfmart.com or by phone at .