You can resolve most of the issues by yourself through the Partner App/Owner App. If there is something you need help with, you can raise a ticket with Partner Support. Make sure you give your basic information such as vendor ID, store name, City while raising a ticket. Partner support will send you an email with the TAT (Turnaround time) associated, depending on your store's tier, once we have received all the necessary information from you. This will help us resolve your queries much faster.