Knowledgebase : Others Issues
  • FSSAI license/ Acknowledgement copy and GST details are mandatory for carrying out business done with ChfMart, as per government regulations.
  • If you have not updated your FSSAI with us, please apply for it and/or update the acknowledgement number directly on the Partner App. Please make sure you update the acknowledgment number with your FSSAI license number once you have received the FSSAI license.

Please Note: If your business turnover is more than 20 Lakhs per annum, it is mandatory to have a GSTIN number. Update the number directly on the partner app. In case, your business is less than 20 Lakhs per annum and you don’t have a GSTIN number, you can declare it on the partner app or contact your sales manager.

Gold: Subsidy for growth packs, 20% off on list price on ads, high discoverability on customer app and priority menu revisions

Silver: Subsidy for growth packs, access to ads, medium discoverability on customer app and priority menu revisions

Bronze: Limited discoverability on customer app

Each restaurant outlet will be classified into Gold, Silver or Bronze based on your aggregate consumer experience. This program is initiated to reward partners who help ChfMart drive seamless consumer experience on all orders. The tiering program measures five key metrics:

  • Acceptance
  • Edits
  • Cancellations
  • Customer Ratings
  • GMV